Support
How can we help?
Questions about Talent Sync IQ, your account, or billing? Send a message and our team will get back to you.
hello@airec.ioWe reply within 1 business day (Mon–Fri).
Contact form
Send a support request
Pick a topic, describe the issue, and we’ll follow up by email.
Before you write
Can’t sign in?
On the login page, tap Forgot password and reset with your work email. Still stuck? Use the form and tell us the email on your account.
Need help with the desktop app?
Choose Desktop app as the topic, then share your Mac or Windows version and what you see (error message or screenshot description helps).
Billing or plan changes?
Choose Billing & subscription and include your company name plus the email used for invoices so we can find your org faster.
Want a walkthrough of the product? Book a demo